Updated: December 22, 2023
Sad story, it’s not fair, but this is life sometimes in the online gambling industry; that’s why we highly recommend you play only in highly trusted casinos (our top recommended Canadian online gambling site is Fastpay). Unfortunately, not all casinos care about their reputation and are looking for the smallest reason to refuse your withdrawals (sometimes even without reason). So can casinos refuse to pay out your money? We will show you what to do and will explain it with examples.
The first thing when a gambling website not paying out is to contact casinoonlinecanada.net (if you registered on that casino through our site) on om and to explain the situation. How much money, why does the betting website not payout and their reason for such a move?
For us, it is important to know the name of the casino, your login name and the email you used to register. Then it will be our responsibility and pleasure to help and solve the problem. If you are not registered through our site, and the online casino won’t payout, we can’t help, you will have to find your own way.
If you’ve requested withdrawals, but the money isn’t coming to your e-wallet, then you will have to wait for a response letter from the gambling site. If you haven’t got such a letter, it’s time to contact customer support and kindly explain the situation. Then, they will tell you what to do next. Now, we will talk about possible causes and what to do if online casinos won’t pay.
If the casino uses even the smallest reason, such as bad quality of your photo, documents and other not-so-important factors, we believe that this Canadian betting site doesn’t want to pay out your money. You will have to do the following:
In some cases, the Canadian online casino refers to the following right from their rules (terms and conditions): we can refuse any client without an explanation. This rule requires a detailed review. If you receive such an email and haven’t broken any of the rules, then you will have to do the following steps: Also, by reading the next steps, you will know what to do if a gambling site won’t pay.
Imagine a situation in which you win 5000 CAD in a Canadian online casino and request withdrawal, then receive a letter from the gambling website that you need to send documents and verify your account. Such verification can last up to 3 days. During this period, believe me, you will definitely play again and most likely will lose the significant or full amount of your money.
Such a trick (delaying the verification process) can be used by casinos that don’t care about their reputation. Most trusted gambling sites have the opportunity to freeze your money until the payment is made. You will still be able to get into the betting site but not to play with the requested money.
If the above actions don’t have a positive result, write emails to as many online casinos as you can with administration and forums.
All the letters you send have to be polite; then you will have a bigger chance to get some help from them. If they care about their reputation, they will definitely try to help.
